Stress and Aggression

This training helps employees recognize and manage stress and aggressive behavior in the workplace.

Main tasks:

• Identifying signs of stress and aggression

• Managing emotional reactions

• Applying communication and de-escalation skills

• Promoting teamwork and respect

Course content:

• Conflict resolution and communication

• Self-awareness and stress management

• Role-play and scenario training

• Preventing workplace violence

Comments:
Recommended for all frontline and supervisory staff.